Holiday Inn York City Centre, an IHG Hotel
What Guests Say
The location of the hotel was perfect. A short walk from the main centre and parking nearby isn’t a problem. Overnight you can park by RingGo on the road outside if there’s space rather than leaving it in a nearby carpark. It’s not a pretty hotel from the outside but looks can be deceiving. Inside the welcome from the staff was warm. All the staff were friendly and knowledgeable about the area. Very smiley and attentive. The family room we booked was very comfortable. Anyone who has concerns about two kids sleeping on a sofa bed needn’t worry. It was super comfy and there was plenty of room for my 12 and 10yr olds. Comfy beds, great bathroom toiletries and fluffy towels. The hotel was decorated ready for Halloween which we loved, and it seemed to be a good place for families to stay with toys, books and games available. Breakfast was a little manic but the staff were great and did their best to refill everything. Food was pretty good too.
Sarah
October 2023
The hotel is well located close to the historic centre of the city. The hotel is clean and well kept and the staff at reception and the breakfast room were efficient and welcoming. The bedroom was clean and functional.
Robert
May 2025
Mobility adapted room as requested, amazing breakfast (pancake machine!), very friendly and accomodating staff, good temperature controls in room, good firm bed, great location (opposite a good wethers), handy luggage storage facility
Chris
February 2025
Great value for money. We had been staying in a more expensive hotel for the weekend and decided to stay in York for an extra night on a whim, so selected the Holiday Inn based on price. Turns out it was actually nicer than the more expensive hotel! Large, clean room with an extra-large bed.
Jennifer
February 2025
Great location, clean, had everything that was needed
Jodie
March 2025
We booked at very short notice, late at night after a storm which had caused widespread travel disruption and had prevented our onward train travel. The hotel was a safe 20 minute walk from the station. The room was ready on our arrival, including the sofa bed being made up as requested. The room and beds were very clean and comfortable. The staff were courteous and helpful.
Jones
November 2024
Its location was great. The hotel was clean and the staff were very friendly from reception to the restaurant to the housekeeping. Everything was absolutely marvellous. We had a lovely time. Excellent10 out of 10 Rochelle and the rest of the staff at reception were really so kind, so thoughtful and helpful. We couldn’t six we we. We couldn’t want for anymore. Many thanks to Holiday Inn for having such a very very good team at York city centre hotel
Andrew
August 2024
Very welcoming staff and friendly throughout our stay, took the time to speak with you and check all was ok. Needed some extra pillows and towels, arrived within a few minutes of request. Room was very nice and clean. really enjoyed our stay. Manager was warm and very friendly this was reflected throughout the staff. Would stay here again next year.
Philip
September 2024
This hotel was brilliant. The rooms are very spacious and very clean! The bed was very comfortable. We stayed with our two young children, the sofa bed was set up already for our stay which was a nice touch. We had the breakfast in the morning also which was lovely. The food was very nice, restaurant area very clean, and lots of options. The kids loved the breakfast. Staff were also very approachable and welcoming. I would stay at this hotel again, thank you for a great stay.
Laurie
February 2025
During my recent two-night stay at the Holiday Inn in York, I was thoroughly impressed by the exceptional service provided. Rochelle, in particular, stood out for her warmth, professionalism, and helpfulness. She was not only incredibly informative but also made me feel genuinely welcomed throughout my stay.
Álvaro
September 2024
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