Holiday Inn York City Centre, an IHG Hotel

The location of the hotel was perfect. A short walk from the main centre and parking nearby isn’t a problem. Overnight you can park by RingGo on the road outside if there’s space rather than leaving it in a nearby carpark. It’s not a pretty hotel from the outside but looks can be deceiving. Inside the welcome from the staff was warm. All the staff were friendly and knowledgeable about the area. Very smiley and attentive. The family room we booked was very comfortable. Anyone who has concerns about two kids sleeping on a sofa bed needn’t worry. It was super comfy and there was plenty of room for my 12 and 10yr olds. Comfy beds, great bathroom toiletries and fluffy towels. The hotel was decorated ready for Halloween which we loved, and it seemed to be a good place for families to stay with toys, books and games available. Breakfast was a little manic but the staff were great and did their best to refill everything. Food was pretty good too.

Mobility adapted room as requested, amazing breakfast (pancake machine!), very friendly and accomodating staff, good temperature controls in room, good firm bed, great location (opposite a good wethers), handy luggage storage facility

Great location, clean, had everything that was needed

Its location was great. The hotel was clean and the staff were very friendly from reception to the restaurant to the housekeeping. Everything was absolutely marvellous. We had a lovely time. Excellent10 out of 10 Rochelle and the rest of the staff at reception were really so kind, so thoughtful and helpful. We couldn’t six we we. We couldn’t want for anymore. Many thanks to Holiday Inn for having such a very very good team at York city centre hotel

This hotel was brilliant. The rooms are very spacious and very clean! The bed was very comfortable. We stayed with our two young children, the sofa bed was set up already for our stay which was a nice touch. We had the breakfast in the morning also which was lovely. The food was very nice, restaurant area very clean, and lots of options. The kids loved the breakfast. Staff were also very approachable and welcoming. I would stay at this hotel again, thank you for a great stay.